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You can contact Rize Capital any time regarding various reasons by clicking here and we will provide you personalized response by end of next working day or sooner. If it's something related to Indicators/Strategies, have you tried reviewing video tutorials and details provided in respective indicator/strategy page in our support portal? If not, it is highly recommended to do so, as most of the cases you will find answers and your issues are resolved in that way. To do that, please visit our support portal by clicking here.